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Fatwa ID: 1339
Title: Working in the bank
Category: Financial Transactions
Scholar: Dr. Main Khalid Al-Qudah
Date: 02/18/2006

Question

Assalam Alaikum,
In the name of Allah the Beneficent the Merciful Peace, blessings and mercy of Allah be upon you. Is it acceptable to work in a bank`s call center (answering customer calls and provide them with services)? The employer is the bank. Jazakum Allah Khairan


Answer
Working in any conventional bank is not allowed, since it is an explicit participation in conducting-or facilitating- usurious transaction, where a Muslim should avoid it completely.